# DockMender

> AI service desk for marine repair shops.

DockMender helps boat repair and marine service shops manage the full job lifecycle: service request intake, work orders, estimates, customer approvals, invoicing, scheduling, and vessel service history.

## Domains

- Marketing site: https://dockmender.com
- SaaS application: https://app.dockmender.com
- Contact: info@dockmender.com

## What DockMender does

DockMender is operations software for marine repair businesses. It replaces spreadsheets, text threads, and paper job jackets with a single web app for:

- Customer and boat records
- Service request inbox
- Work order tracking and technician assignment
- Estimates with customer approval links
- Email and SMS customer updates
- Invoicing and payment links
- Document and photo storage per job
- Shop schedule and service history

## Core workflow

```txt
Service request → work order → estimate → customer approval → invoice → service history
```

## Marketing site (dockmender.com)

- [Home](https://dockmender.com/): Product overview
- [Book a demo](https://dockmender.com/demo): Request a live walkthrough
- [Customer approval](https://dockmender.com/approve/example-token): Public estimate approval pages use `/approve/{token}`

## SaaS app (app.dockmender.com)

Login required for shop staff routes:

- [Log in](https://app.dockmender.com/login)
- [Sign up](https://app.dockmender.com/signup)
- /dashboard — operations overview
- /customers — customer CRM
- /boats — vessel profiles
- /service-requests — inbound job intake
- /work-orders — active jobs
- /estimates — quoting
- /invoices — billing
- /approvals — internal approval queue (staff)
- /communications — customer messaging
- /technicians — technician roster
- /schedule — shop calendar
- /history — completed service records
- /reports — shop analytics
- /documents — file library
- /settings — business profile and integrations

## Customer approval links

Customers receive links on the marketing domain:

`https://dockmender.com/approve/{token}`

Legacy `/approvals/{token}` URLs redirect to the new path.

## Integrations

- Email: SendGrid
- File storage: AWS S3
- SMS: Twilio (optional)
- Payments: Stripe (optional)

## Optional

- [Sitemap](https://dockmender.com/sitemap.xml)
- [Robots](https://dockmender.com/robots.txt)